Terms and conditions

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 Amicitia offers a variety of travel services, including accommodation, transportation, activities, and custom-made itineraries. To use our services, you must agree to our terms and conditions.

Accept Terms and Conditions: By booking and using services with Amicitia Travel, you acknowledge and agree to all terms and conditions outlined in our policies.

Included in Your Trip: Your trip itinerary confirmation email, provided by Amicitia Travel, will detail all elements and services included in the trip. Any services not explicitly mentioned in the itinerary are not included.

Reservations: All reservations must be made through our official contact channels.

Phone Number: +506 7216-2988

Email: info@amicitiatravels.com

Website: www.amicitiatravels.com

Responsibilities:

• The traveler is responsible for ensuring all required documents are completed before arrival, including passports, visas, driver's licenses, and any special permits. Please note that Amicitia Travel is not responsible in any way for denied entry due to incomplete or incorrect travel documents.
• Amicitia Travel is an intermediary between travelers and the trusted suppliers responsible for providing activities, accommodations, and transportation included in the itinerary.
• Amicitia Travel is not responsible for any damage, loss, accident, or delay resulting from weather conditions, government regulations, political issues, strikes, earthquakes, natural road conditions, natural disasters or any other circumstances beyond our control.
• Delayed, canceled, or modified flights, as well as tours, transportation, or any other scheduled activity or itinerary affected by flight changes, are non-refundable and are not the responsibility of Amicitia Travel or suppliers. Any rescheduling is subject to availability and may incur additional costs.
• If changes occur beyond the control of Amicitia Travel—such as supplier rate adjustments, new government-imposed taxes, delay penalties, or other unforeseen modifications—the client is responsible for covering any additional costs.

Insurance:

• Travelers are required to obtain health insurance that covers their entire trip and includes coverage in Costa Rica.
• We recommend having travel insurance that covers cancellations or unforeseen circumstances, such as weather disruptions, illness, death, or any other issues that may interrupt your trip.
• An emergency contact must be provided by the client.

Travel Seasons Cosa Rica:

Green Season: The Green Season, spanning May to June and September to November, is considered the period with fewer visitors to the country.

High Season: High season, from December to April and July to August, is marked by a higher number of travelers visiting the country.

Peak Season: During this time, both travelers and locals are on vacation and holidays, making it the busiest season of the year.

Cancellations:

All cancellations must be submitted in writing to the following email: info@amicitiatravels.com.

• Cancellations made within 30 days before the trip will incur a 100% penalty with no refund.
• During high season, cancellations within 60 days before the trip will be fully penalized.
• During peak season, cancellations within 90 days before the trip will be fully penalized.

Cancellation policies may vary depending on the supplier. Additional fees may apply based on their policies, and Amicitia Travel will provide this information at the time of booking.

Modification: To modify an existing confirmation or private itinerary, availability must first be confirmed with the supplier. Once availability is confirmed, additional charges may apply based on the supplier’s rates or the dates of the changes.

Payments: All payments are processed in U.S. Dollars. Amicitia Travel provides a secure payment method for itinerary confirmation, and the payment and/or card must be owned by the same person confirming the services. Payments must be completed according to the payment plan provided by Amicitia.

To confirm a reservation with Amicitia Travel, a prepayment is required. The deposit amount may vary depending on the itinerary, supplier, or season. In general, a 15% prepayment is required, with the total balance due at least 45 days before the arrival date. Specific payment requirements may vary based on supplier policies and seasonal conditions, and these will be communicated at the time of booking.

• Please note that special prepayment and cancellation policies may apply due to seasonal demands or specific supplier requirements. These conditions will be communicated at the time of booking.
• For unconfirmed itineraries without the required pre-payment, Amicitia Travel is not responsible for any automatic cancellations due to delayed or unpaid itinerary reservations.
• For reservations made within 45 days of arrival, full payment is required for confirmation.

Responsibilities of Amicitia:

• Amicitia Travel is responsible for providing clients with all necessary information regarding their trip, like reservations, confirmations, modifications and included itinerary services.
• Amicitia Travel is a travel agency that serves as an intermediary between clients and suppliers in Costa Rica. We are not liable for any claims arising from willful misconduct or negligence by third-party service providers.
• Amicitia Travel is responsible for booking the agreed-upon services outlined in the itinerary.

Privacy at Amicitia Group: we are committed to protecting our clients' privacy and the security of their personal data. Any information provided by the client will be used exclusively for processing reservations and managing the services requested. We do not share, sell, or disclose personal information to third parties, except as required to fulfill bookings or comply with legal obligations.

Country of jurisdiction: Amicitia Travel operates under the legal jurisdiction of the República de Costa Rica and complies with all applicable national regulations governing the travel and tourism industry. Our business practices, policies, and terms of service are established in accordance with Costa Rican laws, ensuring transparency, security, and reliability for our clients.